Workforce

Headcount, job cuts, hiring, leadership moves and captive centers for each account. Cuts often lead to cost-takeout, automation or outsourcing work; hiring spikes and new technology leaders show where a client is investing. Data comes from public sources (annual reports, WARN notices, press) and is partial. Items without a source link are from model knowledge and unverified.

61accounts with workforce data
4061kemployees (latest year on file)
31kjob cuts in 25 events, last 12 months
5leadership moves, last 12 months
162kstaff in captive centers on file

Headcount and revenue per employee

Year-end employees from annual reports, with revenue per employee in USD at fixed approximate exchange rates. "Cutting" means headcount fell 1.5% a year or more; "Efficiency gains" means headcount held while revenue per employee rose 10% or more. Click a column to sort.

TrendSource
Aflac Incorporated
Diamond
12,800
2025
2021–2025
+10%$1.3M-30%Flatunverified
Allianz SE
Platinum
157,000
2025
2021–2025
+1%$1.3M+24%Efficiency gainsunverified
American Express Company
Not on CAL
76,800
2025
2021–2025
+20%$938K+42%Growingunverified
American International Group, Inc. (AIG)
Platinum
22,000
2025
2021–2025
-40%Cuttingunverified
Aon plc
Diamond
60,000
2025
2021–2025
+20%$283K+16%Growingunverified
Arthur J. Gallagher & Co.
Diamond
70,000
2025
2021–2025
+79%$193K-8%Growingunverified
Assicurazioni Generali S.p.A.
Mega Diamond
87,000
2025
2021–2025
+16%Growingunverified
AXA SA
Diamond
155,000
2025
2021–2025
+4%$816K+11%Efficiency gainsunverified
Banco Bilbao Vizcaya Argentaria, S.A. (BBVA)
Mega Diamond
128,000
2025
2021–2025
+16%$309K+47%Growingunverified
Banco Bradesco S.A.
Diamond
84,000
2024
2021–2024
-4%Flatunverified
Banco de Sabadell, S.A.
Diamond
19,000
2024
2021–2024
-3%Flatunverified
Banco Santander, S.A.
Mega Diamond
200,000
2025
2021–2025
+0%$341K+33%Efficiency gainsunverified
Bank of America Corporation
Platinum
212,000
2025
2021–2025
+2%$509K+19%Efficiency gainsunverified
Barclays PLC
Mega Diamond
93,000
2025
2021–2025
+14%$405K+16%Growingunverified
BlackRock, Inc.
Not on CAL
24,000
2025
2021–2025
+30%$1M-5%Growingunverified
Blackstone Inc.
Diamond
5,000
2025
2021–2025
+32%$2.6M-56%Growingunverified
BNP Paribas SA
Mega Diamond
180,000
2025
2021–2025
-5%$306K+14%Efficiency gainsunverified
CaixaBank, S.A. (La Caixa group)
Diamond
46,000
2024
2021–2024
-8%Cuttingunverified
Capital One Financial Corporation
Diamond
75,000
2025
2021–2025
+48%$707K+18%Growingunverified
Chubb Limited
Diamond
43,000
2025
2021–2025
+39%$1.4M+4%Growingunverified
Citigroup Inc.
Diamond
226,000
2025
2021–2025
+1%$376K+17%Efficiency gainsunverified
Commerzbank AG
Diamond
39,900
2025
2021–2025
-13%$317K+56%Cuttingunverified
Crédit Agricole S.A.
Mega Diamond
82,000
2025
2021–2025
+9%$376K+13%Efficiency gainsunverified
Deutsche Bank AG
Diamond
89,000
2025
2021–2025
+7%$396K+17%Efficiency gainsunverified
Fidelity National Information Services, Inc. (FIS)
Diamond
50,000
2025
2021–2025
-23%$210K-2%Cuttingunverified
Intesa Sanpaolo S.p.A.
Mega Diamond
90,000
2025
2021–2025
-8%$330K+40%Cuttingunverified
JPMorgan Chase & Co.
Mega Diamond
318,000
2025
2021–2025
+17%$572K+28%Growingunverified
Macquarie Group Limited
Mega Diamond
19,500
2025
2022–2025
+8%$573K-8%Flatunverified
Mastercard Incorporated
Not on CAL
37,000
2025
2021–2025
+54%$865K+10%Growingunverified
Morgan Stanley
Diamond
81,000
2025
2021–2025
+8%$864K+8%Flatunverified
National Australia Bank Limited
Diamond
38,000
2025
2021–2025
+15%$352K+5%Growingunverified
Nationwide Building Society
Mega Diamond
25,000
2025
2022–2025
+39%Growingunverified
NatWest Group plc
Mega Diamond
60,000
2025
2021–2025
+0%$347K+52%Efficiency gainsunverified
PayPal Holdings, Inc.
Not on CAL
24,000
2025
2021–2025
-22%$1.4M+67%Cuttingunverified
Poste Italiane S.p.A.
Mega Diamond
116,000
2024
2021–2024
-3%Flatunverified
Prudential Financial, Inc.
Diamond
37,000
2025
2021–2025
-10%$1.6M-6%Cuttingunverified
Regions Financial Corporation
Diamond
19,800
2025
2021–2025
+2%$379K+11%Efficiency gainsunverified
Synchrony Financial
Diamond
20,000
2025
2021–2025
+8%Flatunverified
The Bank of New York Mellon Corporation (BNY)
Not on CAL
50,000
2025
2021–2025
+2%$400K+24%Efficiency gainsunverified
The Carlyle Group Inc.
Mega Diamond
2,300
2025
2021–2025
+24%Growingunverified
The Charles Schwab Corporation
Not on CAL
33,000
2025
2021–2025
+3%$697K+21%Efficiency gainsunverified
The Goldman Sachs Group, Inc.
Not on CAL
46,000
2025
2021–2025
+5%$1.3M-7%Flatunverified
The PNC Financial Services Group, Inc.
Diamond
54,000
2025
2021–2025
-9%$426K+32%Cuttingunverified
The Toronto-Dominion Bank (TD Bank Group)
Mega Diamond
100,000
2025
2021–2025
+12%$432K+26%Efficiency gainsunverified
The Travelers Companies, Inc.
Diamond
33,000
2025
2021–2025
+7%$1.5M+29%Efficiency gainsunverified
Truist Financial Corporation
Mega Diamond
38,000
2025
2021–2025
-28%$534K+26%Cuttingunverified
U.S. Bancorp
Not on CAL
70,000
2025
2021–2025
+3%$400K+19%Efficiency gainsunverified
UBS Group AG
Mega Diamond
104,000
2025
2021–2025
+46%$471K-5%Growingunverified
UniCredit S.p.A.
Mega Diamond
70,000
2025
2021–2025
-7%$393K+50%Cuttingunverified
United Overseas Bank Limited (UOB)
Diamond
32,000
2024
2021–2024
+28%$337K+13%Growingunverified
Visa Inc.
Not on CAL
34,000
2025
2021–2025
+58%$1.2M+5%Growingunverified
Wells Fargo & Company
Not on CAL
210,000
2025
2021–2025
-16%$399K+27%Cuttingunverified
Zurich Insurance Group AG
Diamond
63,000
2025
2021–2025
+13%Flatunverified

Layoff tracker

WARN Act notices and announced or reported reductions, newest first. WARN notices only cover US sites with 50+ job losses, so they understate global cuts.

Hiring signals

Open roles by function from careers pages and job boards, as a snapshot on the date shown. A high share of AI, data or cloud roles shows where a client is investing before it announces anything.

Executive and leadership moves

New or departing CIOs, CTOs, CDOs, COOs and other leaders. A new leader is often the best way in.

Offshoring and captive center footprint

Global capability centers and captive operations by country. Growing centers are openings for build-operate-transfer, managed services or capability uplift.

CountryAccountCenterStaffTrendSource
IndiaJPMorgan Chase & Co.JPMorgan Chase Services India
Mumbai, Bengaluru, Hyderabad · since 2002
A 2M sq ft Powai, Mumbai campus due in 2029 would be Asia's largest GCC; AI and ML headcount is rising.
~55,000growingbusiness-standard.com
IndiaWells Fargo & CompanyWells Fargo India
Bengaluru, Hyderabad · since 2000
Chennai consolidated into Bengaluru and Hyderabad in 2024-25.
~37,000growinggladwininternational.com
IndiaBarclays PLCBarclays Global Service Centre India
Pune, Noida · since 2005
New Pune campus announced in 2024.
~20,000growinggladwininternational.com
IndiaDeutsche Bank AGDeutsche Bank India
Pune, Mumbai · since 1995
Spared from the 2024 global cuts; cloud migration drives hiring.
~13,000growinggladwininternational.com
IndiaThe Bank of New York Mellon Corporation (BNY)BNY India
Pune, Chennai · since 2005
Custody and fund-administration technology plus risk and regulatory reporting.
~11,000growinggladwininternational.com
IndiaThe Goldman Sachs Group, Inc.Goldman Sachs Services India
Bengaluru, Hyderabad · since 2004
Risk analytics and AI-driven trading work expanding.
~9,000growinggladwininternational.com
IndiaMorgan StanleyMorgan Stanley India
Mumbai, Bengaluru · since 1993
Technology headcount roughly doubled in two years; new campus investment.
~8,500growinggladwininternational.com
IndiaCitigroup Inc.Citi India GCC
Mumbai, Pune, Chennai
Risk and regulatory technology hiring active.
~8,000stablegladwininternational.com
RomaniaUniCredit S.p.A.UniCredit Services Romania
Bucharest
Back-office work moving here from Germany (2026).
growingintellizence.com