New CEO and Chair Gunjan Kedia; growth via payments, partnerships and Union Bank synergies
Gunjan Kedia
CEO · Executive on file
Relationship
Not mapped
Likely agenda
Enterprise-wide priorities
Account health
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Gunjan Kedia (CEO since April 2025, Chair since April 2026) wants to simplify, drive positive operating leverage and grow fee income in payments, wealth and corporate trust. unverified
Partnerships and embedded banking. Q1 2026 headlines cite strategic partnership upside (for example, State Farm deposit and card partnership). unverified
Payments modernization at Elavon and in commercial card. unverified
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
Plays to raise
Payments platform modernization and partnership and embedded-banking enablementPaymentsIdentified
Why now: Payments modernization at Elavon and in commercial card.
Ask: A 5-week payments platform blueprint: current-state cost and resilience baseline, target architecture, migration waves and a business case the CFO can take to the board.
AI-enabled operations efficiency to hit operating leverage targetsAI & agentsIdentified
Why now: Target of 200+ bps positive operating leverage.
Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Gunjan Kedia (CEO since April 2025, Chair since April 2026) wants to simplify, drive positive operating leverage and grow fee income in payments, wealth and corporate trust. unverified
Target of 200+ bps positive operating leverage. Efficiency ratio around 57-60%. Q1-Q2 2026 results beat on loan growth. unverified
Kedia succeeded Andy Cecere (CEO, then executive chair until April 2026). John Stern is CFO. A new Chief Digital Officer and tech leadership shifts followed the restructuring. unverified
A 2022 CFPB consent order over unauthorized accounts. Category III bank status means tailored Basel III, and AOCI capital treatment matters. unverified
MUFG Union Bank acquisition (2022) is integrated. Exit from some non-core businesses. No major new deals. unverified
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
Plays to raise
Payments platform modernization and partnership and embedded-banking enablementPaymentsIdentifiednamed buyer
Why now: Payments modernization at Elavon and in commercial card.
Ask: A 5-week payments platform blueprint: current-state cost and resilience baseline, target architecture, migration waves and a business case the CFO can take to the board.
AI-enabled operations efficiency to hit operating leverage targetsAI & agentsIdentifiednamed buyer
Why now: Target of 200+ bps positive operating leverage.
Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.
Other firms at the account: Infosys, TCS, Cognizantmentions unverified
Head of Payments / Treasury Services / Head of Payments / Treasury Services
Name not on file · Plan buyer
Relationship
Not mapped
Likely agenda
Payments, Cloud & core
Account health
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Gunjan Kedia (CEO since April 2025, Chair since April 2026) wants to simplify, drive positive operating leverage and grow fee income in payments, wealth and corporate trust. unverified
Partnerships and embedded banking. Q1 2026 headlines cite strategic partnership upside (for example, State Farm deposit and card partnership). unverified
Payments modernization at Elavon and in commercial card. unverified
Cloud migration (Microsoft Azure and others). Large data center consolidation. Elavon platform rationalization. AI pilots in contact center and coding. unverified
CRE exposure, the rate environment, cyber, third-party and payments fraud risk. unverified
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Plays to raise
Payments platform modernization and partnership and embedded-banking enablementPaymentsIdentifiednamed buyer
Why now: Payments modernization at Elavon and in commercial card.
Ask: A 5-week payments platform blueprint: current-state cost and resilience baseline, target architecture, migration waves and a business case the CFO can take to the board.
Other firms at the account: Infosys, TCS, Cognizantmentions unverified
CRE exposure, the rate environment, cyber, third-party and payments fraud risk.
CIO
Name not on file · Plan buyer
Relationship
Not mapped
Likely agenda
Cloud & core, Data & analytics, AI & agents, Cyber & resilience
Account health
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Payments modernization at Elavon and in commercial card. unverified
Cloud migration (Microsoft Azure and others). Large data center consolidation. Elavon platform rationalization. AI pilots in contact center and coding. unverified
CRE exposure, the rate environment, cyber, third-party and payments fraud risk. unverified
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Plays to raise
Payments platform modernization and partnership and embedded-banking enablementPaymentsIdentifiednamed buyer
Why now: Payments modernization at Elavon and in commercial card.
Ask: A 5-week payments platform blueprint: current-state cost and resilience baseline, target architecture, migration waves and a business case the CFO can take to the board.
AI-enabled operations efficiency to hit operating leverage targetsAI & agentsIdentifiednamed buyer
Why now: Target of 200+ bps positive operating leverage.
Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.
Other firms at the account: Infosys, TCS, Cognizantmentions unverified
CRE exposure, the rate environment, cyber, third-party and payments fraud risk.
COO
Name not on file · Plan buyer
Relationship
Not mapped
Likely agenda
Cost & operations, AI & agents, Workforce transformation
Account health
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Gunjan Kedia (CEO since April 2025, Chair since April 2026) wants to simplify, drive positive operating leverage and grow fee income in payments, wealth and corporate trust. unverified
Target of 200+ bps positive operating leverage. Efficiency ratio around 57-60%. Q1-Q2 2026 results beat on loan growth. unverified
Kedia succeeded Andy Cecere (CEO, then executive chair until April 2026). John Stern is CFO. A new Chief Digital Officer and tech leadership shifts followed the restructuring. unverified
Cloud migration (Microsoft Azure and others). Large data center consolidation. Elavon platform rationalization. AI pilots in contact center and coding. unverified
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
Plays to raise
Payments platform modernization and partnership and embedded-banking enablementPaymentsIdentifiednamed buyer
Why now: Payments modernization at Elavon and in commercial card.
Ask: A 5-week payments platform blueprint: current-state cost and resilience baseline, target architecture, migration waves and a business case the CFO can take to the board.
AI-enabled operations efficiency to hit operating leverage targetsAI & agentsIdentifiednamed buyer
Why now: Target of 200+ bps positive operating leverage.
Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.
Other firms at the account: Infosys, TCS, Cognizantmentions unverified
Chief AI / Data Officer / Chief AI / Data Officer
Name not on file · Plan buyer
Relationship
Not mapped
Likely agenda
AI & agents, Data & analytics
Account health
30 Build · about $37M of planned deals (est.); 2 plans not yet started
Their priorities
Cloud migration (Microsoft Azure and others). Large data center consolidation. Elavon platform rationalization. AI pilots in contact center and coding. unverified
New CEO, new agenda. Kedia's "simplify and grow fees" plan suits a fresh operating-model review.
Payments (Elavon and commercial card) is the differentiator. Platform consolidation and modernization unlocks margin.
Plays to raise
AI-enabled operations efficiency to hit operating leverage targetsAI & agentsIdentifiednamed buyer
Why now: Target of 200+ bps positive operating leverage.
Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.
Other firms at the account: Infosys, TCS, Cognizantmentions unverified
Sourcing. Built from the account brief, outreach plans, tracked intel and the relationship file. Items without a source link come from model knowledge and are unverified, and deal ranges are estimates. Confirm names and roles before the meeting.