Héctor Grisi
CEO · Executive on file
- Relationship
- Not mapped
- Likely agenda
- Enterprise-wide priorities
- Account health
- 48 Focus now · Mega Diamond account; about $87M of planned deals (est.); 3 plans not yet started
Their priorities
- Ana Botín's "ONE Transformation" plan puts every country onto common global platforms (Gravity cloud-native core, Openbank digital, PagoNxt payments, Zinia consumer). It targets a cost-to-income ratio of about 41% and an ROTE of 16%+ (2026-28 plan approved at the March 2026 AGM). unverified
- Using the global scale of its tech ("one bank, one platform"). unverified
- US growth (Openbank US, CIB) and UK scale after the TSB acquisition. unverified
Recent news
- Q2 2026 · Santander Q2 2026 results press release (company PDF) Public signal
- Q2 2026 · Santander Q2 2026 earnings call transcript (Motley Fool) Public signal
- Mar 2026 · Santander AGM: record profit, bigger dividend, new 2026-28 plan approved (MarketBeat, Mar 2026) Public signal
- Jan 23, 2026 · Fine over past process deficiencies at Openbank; Santander says the issues are fixed and has challenged it. Regulatory actions
- Sep 1, 2025 · Replaced Dirk Marzluf, who moved to senior advisor on transformation. Leadership moves
- Dec 2022 · Santander UK fined for repeated anti-money-laundering failures. Regulatory actions
Talking points
- TSB integration into Santander UK is a large migration (customers, cores, people) and needs a migration factory.
- The ONE platform rollouts across countries are a repeatable motion. Offer country-by-country migration accelerators.
Plays to raise
- TSB integration and migrationM&A & integrationIdentifiedWhy now: TSB integration into Santander UK is a large migration (customers, cores, people) and needs a migration factory.Ask: A 3-week integration readiness and synergy assurance review: test the synergy case line by line, flag conversion risks, and stand up a weekly synergy tracker the CFO can use with investors.Deal range (est.) $15M–$45M · proof points
- Gravity and ONE platform country rolloutsCloud & coreIdentifiedWhy now: Ana Botín's "ONE Transformation" plan puts every country onto common global platforms (Gravity cloud-native core, Openbank digital, PagoNxt payments, Zinia consumer).Ask: An 8-week modernization blueprint: application portfolio scan, target architecture, migration waves and a self-funding business case, using Accenture tooling for code and dependency analysis.Deal range (est.) $20M–$60M · proof points
- Gen AI operations at scaleAI & agentsIdentifiedWhy now: "ONE Transformation" onto global platforms (Gravity core, Openbank, PagoNxt); bought TSB in the UK; record profits.Ask: A 6-week agentic operations diagnostic: map 3-5 high-volume processes, size the capacity release, and put one agent into production-grade pilot with controls and model-risk sign-off.Deal range (est.) $8M–$25M · proof points
Watch-outs
- Other firms at the account: IBM, Capgemini, NTT Datamentions unverified
- Emerging markets (Brazil), UK motor finance redress, execution of the platform migrations, and cyber (2024 data breach).